Commissioned studies conducted by
Forrester Consulting


IT leaders are under a lot of pressure these days. Delivering results on transformative IT initiatives is challenging under the best of circumstances, let alone while simultaneously managing the evolving day-to-day needs of a hybrid workforce.
But there’s another kind of pressure these IT leaders are increasingly facing: the pressure to add non-Windows laptops to the enterprise fleet — devices that aren’t based on the Intel® Evo™ vPro® platform.
You want to meet user demands for a sleek device with inclusive design, help HR recruit top talent, and support department heads needing to equip their teams with the right tools for the job.
What makes Lenovo ThinkPad® devices the right choice?
Lenovo and Microsoft recently commissioned Forrester Consulting to conduct two Total Economic Impact™ studies on the cost savings and business benefits enabled by Lenovo ThinkPad premium devices and Windows 10 PCs for business.* We’ve summarized the highlights across five key areas IT leaders need to consider:
A better user experience
Streamlined IT support
Ensured app compatibility
Free choice of accessories
Intrinsic device security
The bottom line is, if you think all laptops can compare to modern Lenovo ThinkPad premium devices like the ThinkPad X1 Titanium running Windows on the Intel® Evo™ vPro® platform, think again.
Let’s take a closer look
A better user experience
The PC is the centerpiece of the modern workplace employee experience (EX). 77% of employees note that PCs are a critical factor in their engagement and daily work. And employee satisfaction with technology is one of the biggest drivers of an overall positive EX.1
In an enterprise setting, user experience encompasses a variety of performance aspects. Is the device designed for how users work? Is it rugged and reliable? Do applications run seamlessly?

Improved experience
There was, on average, a 15% increase in employee satisfaction with Lenovo ThinkPad devices. Nearly 25% of respondents noted improved employee productivity.

Long battery life
48% of surveyed organizations said battery life was a key factor in deciding to use Lenovo ThinkPad laptops.
Source: “The Total Economic Impact™ of Lenovo ThinkPad Premium Devices”
Users may believe they’re going to get a better experience from a non-Windows device, but the reality is often quite different.
Explore our complete line of ThinkPad devices with the Intel® Evo™ vPro® platform, delivering an exceptional thin and light business laptop experience.
The upfront investment in an enterprise-class laptop is just the beginning. The time and expense of getting that device configured and ready to work and then supporting it throughout its lifecycle can vary widely, which can have a significant impact on an IT team’s ability to support new hires and device refreshes across multiple departments.



Source: “The Total Economic Impact™ of Lenovo ThinkPad Premium Devices”

Faster deployment
Windows PCs for business above $500 can be deployed 20% to 30% faster than comparable non-Windows devices for business, providing IT support cost savings.

Faster resolution
Help tickets for Windows PCs for business are 10% to 20% faster to resolve.
Source: “The Total Economic Impact™ of Microsoft Windows 10 PCs for Business”
Maximize your investment while decreasing your downtime and delivering a better user experience for everyone. Lenovo ThinkPad laptops with the Intel® Evo™ vPro® platform are built for what IT needs and users want.
Explore the full range of Lenovo Services that can keep your organization productive no matter where they work.
One of the biggest challenges IT teams face when bringing in non-Windows laptops is compatibility when it comes to the core enterprise applications users need to run every day. In addition to frustration and lack of productivity for end users and IT teams alike, these incompatibilities can incur additional costs.

Application support
The average annual application support cost of a non-Windows PC was $332 more than a Windows PC for business.

Avoided costs
Over three-year period, a global enterprise choosing Windows devices can avoid $220,836 in third-party licensing costs.
When working with non-Windows devices for business, IT decision-makers spent:

19% more for third-party device and system management solutions

6% more for third-party identity and access management solutions

10% more for third-party security solutions

14% more for third-party compliance and governance solutions
Source: “The Total Economic Impact™ of Microsoft Windows 10 PCs for Business”
In the enterprise setting, enterprise applications need to run seamlessly for optimal employee performance and experience.
Explore our full range of premium ThinkPad laptops running Microsoft Windows on the Intel® Evo™ vPro® platform — built for what IT needs and users want.
As we all learned during the work-from-anywhere transition, peripherals and accessories are a critical part of the hybrid worker’s experience. Monitors, keyboards, headsets, docks — they all need to function reliably for maximum productivity.
Having an open-source platform allows for more options when choosing peripherals and reduced costs overall.

17%–50%
Lower device cost
Interviewees’ organizations spent between 17% and 50% less to purchase a Windows PC for business as compared to a non-Windows device for business.

2x–4x
Lower peripheral cost
Peripherals for non-Windows devices for business can also cost two to four times as much as comparable peripherals for Windows 10 PCs for business.
Fewer refreshes
Windows 10 PCs for business below $500 and above $800 are refreshed less frequently than comparable non-Windows devices for business.
Source: “The Total Economic Impact™ of Microsoft Windows 10 PCs for Business”
Introducing devices from a closed-architecture system adds complications and raises costs.
Get the power of the Intel® Evo™ vPro® platform — built for what IT needs and users want — and support peripheral compatibility with Lenovo ThinkPad devices.
Keeping a hybrid workforce safe from evolving cyberthreats is a constant battle for IT leaders.

Lenovo security management services and Windows’ consistent security updates allowed organizations to see up to a 40% drop in data breaches.
Source: “The Total Economic Impact™ of Lenovo ThinkPad Premium Devices”
Windows 10 PCs for business allowed for greater visibility and governance over what data is stored and where it is located, helping companies to stay in compliance with security policies.
Source: “The Total Economic Impact™ of Microsoft Windows 10 PCs for Business”
Lenovo ThinkPad devices include exclusive features from the ThinkShield portfolio powered by the built-in, hardware-enhanced security features of the Intel® Evo™ vPro® platform — to keep your users safe no matter where they’re working.
Learn more about Lenovo ThinkShield and the multilayered protection it provides.
Consistency pays off
Choosing Lenovo provides a significant opportunity for your organization to save time, effort, and money. “The Total Economic Impact™ of Lenovo ThinkPad Premium Devices” report projected the savings over a three-year period for a global organization ($40 billion revenue) and found:
IT support efficiency

Security efficiency

IT deployment efficiency

Reduced device refreshes

Employee productivity

$4.09M
Net present value
Factoring in the Lenovo hardware, deployment, software, and maintenance costs over three years, the result was a net present value (NPV) of $4.09 million.
162%
ROI
Choosing Lenovo ThinkPad premium devices delivered a three-year ROI of 162%.
We invite you to explore the studies and see what a difference Lenovo ThinkPad premium devices and Microsoft Windows can make.
Additional resources
Commissioned studies conducted by Forrester Consulting

